Privacy Policy

The Moray Playhouse is part of the Cairnstar Group, which includes Cairnstar Limited, Caledonian Cinemas Limited and CS2010 Limited. This privacy policy explains how we use any personal information we collect about you when you use this website, phone us or visit us. What information do we collect about you? We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.



How will we use the information about you?



We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website. If you agree, we shall pass on your personal information to our group of companies so that they may offer you their products and services. We will not share your information for marketing purposes with companies outside the Cairnstar Group.



Marketing



We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the Caimstar Group. If you no longer wish to be contacted for marketing purposes, please email elgin@caledoniancinemas.co.uk with the word unsubscribe in the subject, or write to us at he Moray Playhouse, 199 High Street, Elgin, IV30 IDJ. Access to your information and correction You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email elgin@caledoniancinemas.co.uk or write to us at he Moray Playhouse, 199 High Street, Elgin, IV30 IDJ. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.



Cookies



Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.



Other websites



Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies. Our website links to our booking partner Savoy Systems Limited who act as a processor of certain data for which the Caimstar Group is the controller. Savoy Systems limited work with us to comply with this policy and only use the data for the purposes outlined in this policy.



Changes to our privacy policy



We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 18 April 2018.



How to contact us



Please contact us if you have any questions about our privacy policy or information we hold about you: email elgin@caledoniancinemas.co.uk or write to us at The Moray Playhouse, 199 High Street, Elgin, IV30 IDJ.

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